OUR QUALITY STANDARDS
COMPLYING WITH QUALITY STANDARDS
Perth Commercial Cleaning Services is dedicated to following all laws, regulations, standards, and state requirements. We also adhere to codes of practice. We do this by identifying and evaluating quality issues and risks before we start.
QUALITY MANAGEMENT APPROACH
The quality management approach from our team makes sure we plan for quality in every project. We aim to complete each project successfully, following our quality standards and those set by our customers.
To be successful, Perth Commercial Cleaning Services will meet its quality goals. They will use a combined quality approach. This approach will help define work quality standards, measure quality, and improve quality over time.
Cleaning and facilities management service quality for Perth Commercial Cleaning Services is based on the company’s standards. These standards have been set over 15 years of operation. They follow industry best practices and all government regulations for safety and the environment. The company also has policies for managing contractors and project participants. Additionally, there are guidelines for all interactions that affect our service, the public, and our customers.
SCHOOL CLEANING QUALITY TRAINING
Training is a continuous process at PCCS. It helps our staff stay updated on changes in work processes, laws, and safety issues.
Perth Commercial Cleaning Services spends about 15% of staff time on training and development. This includes skills for cleaning and facilities management, equipment operation, and safety training. All training follows quality management procedures that are part of the overall program. Team Supervisors are involved in all quality policy generation in order to manage and direct all workers on their obligations and performance expectations to achieve quality outcomes.
QUALITY METHODS AND PRACTICES
To ensure quality outcomes for our customers, PCCS has developed methods and practices to:
- Secure quality work outcomes for our customers
- Define and record metrics and methods of proof for measuring the successful application of our work quality practices
- Ensure our work complies with industry best practice, government and industry regulation,
- Assign roles and responsibilities for delivering quality outcomes to appropriately qualified or trained staff
- Make sure all staff and project participants know the goals of adopting quality practices. They should also understand their responsibilities to meet those goals.
QUALITY STANDARDS
Our quality management system has been formulated to align with: AS/NZS and ISO 9001:2015 Quality Management Systems standards.
TALK TO US TODAY
Contact us today to find out how we can help you with your commercial cleaning needs. We look forward to hearing from you and discussing how we can provide you with a clean and healthy facility.